At etechnologia.com, we respect your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access our services in India.

1. Information We Collect

We may collect the following categories of personal data:

Identity Information: Name, mobile number, email ID, gender.
Contact Information: Address, city, state, PIN code.
Financial Information: UPI ID, bank account details, or card details (handled securely through payment gateways).
Transactional Information: Orders, purchases, payment history.
Technical Data: IP address, browser type, device information.
Location Data: Based on your device or IP address.
Cookies and Usage Data: Pages visited, session time, preferences.

2. Legal Basis for Data Collection

Under Indian IT laws, we collect and use your data with your consent, for fulfilling contractual obligations, or for legitimate interests like fraud prevention and analytics.

3. How We Use Your Data

To register and maintain your account.
To process orders and payments.
To send confirmations, alerts, and customer service messages.
To personalize your shopping experience.
To improve services, detect fraud, and ensure security.
To comply with legal obligations.

4. Data Sharing

We do not sell or rent your personal information. However, we may share it with:

Payment partners for transaction processing.
Logistics partners for product delivery.
Technical service providers for website functionality.
Regulatory authorities when required by Indian law.

All third parties follow data protection norms and confidentiality agreements.

5. Data Storage & Security

Your data is stored on secure servers located in India or compliant jurisdictions.
We use encryption, firewalls, and access controls to safeguard your data.
Sensitive data like card details is not stored by us directly, but by PCI-DSS compliant payment providers.

6. User Rights (As per Indian Law)

You may:

Request access, correction, or deletion of your personal data.
Withdraw consent at any time (this may impact services).
Contact our Grievance Officer for any privacy concerns.

7. Retention

Your personal data is retained only as long as necessary for the purposes outlined above or as required by Indian law.

8. Cookies Policy

We use cookies to:

Recognize returning users.
Store preferences.
Track site usage for analytics.

You can manage cookies via your browser settings.

9. Grievance Redressal

As per Rule 5(9) of the IT Rules, you may contact our Grievance Officer:

10. Changes to Policy

We may update this policy as required by law or business needs. Please check this page periodically.

etechnologia.com is committed to protecting your data and ensuring transparency. By using our services, you agree to this Privacy Policy.